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I’m not only the developer, I’m also a client

I remember how cheesy those ads all sounded, but it seems to be the norm lately. Maybe it has always been the case, but so many great apps have started with the developer tackling a personal problem. Such is the case with GoodDay.


Friday will be my last day at Telligent

photo (2)Three and half years ago I left Microsoft to join Telligent.  At the time, Microsoft didn’t seem interested in being a player in the social software space, and I decided—to get the opportunity I was looking for–it was time to leave.   Telligent represented a tremendous opportunity to be part of the leadership for a growing company that has a truly rare opportunity to be very disruptive, dominate the social software space, and make a real difference in people’s lives.  It’s incredibly difficult to find a combination as cool as that in the software industry, and that remains true today.


GoodDay – Over 5,000 Served!


GoodDay Donates $114 to Reading With Rover!

Reading With Rover LogoWhen I started writing GoodDay I committed that I’d donate profit from the first version to Reading With Rover in memory of our dog Oliver.  Reading With Rover is an outstanding children’s literacy program that operates in the northwest where dogs are used to help children learn how to read.  I can’t say Oliver was the best reading dog in the program… but I know he loved the attention he got while helping the children and would have wanted to find a way to help more.


How the QA team DOES own Quality

canhasqualityI’ve spent the last 4 blog posts discussing how everyone except the QA team owns quality so, to cap this series off, lets discuss what role the QA team has in the delivery of a quality product… because it’s an important one.


Owning Quality Part 4: PMs and Leadership

Leadership Road SignThis is part 4 of a series of posts that examine how product quality is everyone’s responsibility.  For reference, the previous posts included:


Festivus 2010 Airing of Grievances

frankcostanzaI love this time of year and the opportunity Festivus affords us to gather your friends and family around, and tell them all the ways they have disappointed you over the past year!  In the immortal words of Frank Costanza “I got a lot of problems with you people! And now you’re gonna hear about it!” 


Owning Quality Part 3: Marketing and User Experience

This is part 3 in a series of posts that examines how each role at a company owns the quality of product.  Part one looked at sales and development while part 2 examined the roles of consulting and support in shipping a quality product.  This part will examine how User Experience and Marketing own quality. 


Quality Ownership Part 2: Consulting Services & Support

This is part 2 in a series of posts that examines how each role at a company owns the quality of product.  Part one looked at sales and development.


Who is responsible for quality? Raise your hand.

When I started my career at Microsoft I was on the QA team and I distinctly remember a conversation with one of my team leaders that went something like this: