Who is responsible for quality? Raise your hand.

When I started my career at Microsoft I was on the QA team and I distinctly remember a conversation with one of my team leaders that went something like this:

Me: “We’re responsible for the quality of the product.”

Test Manager: <Laughs>

Me: “Then who owns it?”

Test Manager:Everyone – the job of the QA team is simple to accurately measure the state of product quality consistently.”

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